• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustments or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If a guarantee contains personal information (previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Details＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is not covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere than our store.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, returns and refunds will be processed as repairs are not available.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere than our store.