• Even for new, unused items, leather and synthetic leather products may show pressure marks or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo with age. They generally have scratches and dirt from previous use.
• Regarding band size adjustment, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair or adjust free of charge any functional defects (natural breakdowns) that occur under normal use.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, replacement parts, not genuine parts, may be used during repairs.
• After the warranty period, repairs will be carried out at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping, etc.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so it will be handled as a return and refund.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

＜Non-Eligible Products＞

• Malfunctions or damage caused by incorrect use by the customer or dropping, etc.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.