• Even for new, unused items, leather or synthetic leather products may develop indentations or kinks during storage. This is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of a previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about products, please provide the product number.

Warranty Details

• We will repair or adjust functional defects (natural breakdowns) that occur under normal use free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique or vintage watches, substitute parts may be used instead of genuine parts.
• After the warranty period, repairs will be subject to a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Breakdowns or damage due to incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Breakdowns or damage caused by natural disasters, fire, or earthquakes.
• Breakdowns or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, or crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

Non-Eligible Products

• Breakdowns or damage due to incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Breakdowns or damage caused by natural disasters, fire, or earthquakes.
• Breakdowns or damage caused by repairs or overhauls performed by parties other than our store.