• Even for new, unused items, leather and synthetic leather products may have impressions or marks from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that come with age. They generally have scratches and dirt from use.
• Band size adjustment is offered as a free service only for link removal. We cannot accept claims regarding scratches that occur during adjustment or incorrect sizing, so please be aware of this. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• Functional defects (natural failures) that occur under normal use conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical movement.
• Cases, crystals, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered instead.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Warrantied Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Excluded from Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.