• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully visible in the images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their age-related changes. They generally have scratches and dirt from use.
• We offer free band size adjustment only for link removal. We cannot accept claims for scratches resulting from adjustment or for incorrect sizing, so please be aware of this. We also cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (of a previous owner), it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, and leather strap are not covered by the warranty.
• For items that are difficult to repair, a refund may be offered.
• For antique and vintage watches, replacement parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No Warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect customer usage or drops.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.