• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• Regarding band size adjustment, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or incorrect sizing resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal usage conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather band, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by the customer's incorrect use or dropping of the item.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repair or overhaul performed by a party other than our store.

Warranty Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not available, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products without any warranty.

Products Not Covered by Warranty

• Malfunctions or damage caused by the customer's incorrect use or dropping of the item.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repair or overhaul performed by a party other than our store.