• Even for new, unused items, leather and synthetic leather products may show pressure marks or indentations from storage, but this is not considered a product defect.
• Pre-owned items may have damage not visible in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They will generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops, etc.
• When consumables or expendable parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Excluded from Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops, etc.
• When consumables or expendable parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.