• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally show scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. We cannot accept claims related to scratches from adjustments or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical part (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered instead.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Breakdowns or damage caused by incorrect customer usage or drops.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear, or discoloration of the dial.
• Breakdowns and damage caused by natural disasters, fires, or other calamities.
• Breakdowns or damage caused by repair or overhaul performed elsewhere than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair service is not available, so a return and refund will be issued.
• Accuracy and damage or defects to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Excluded from Warranty＞

• Breakdowns or damage caused by incorrect customer usage or drops.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear, or discoloration of the dial.
• Breakdowns and damage caused by natural disasters, fires, or other calamities.
• Breakdowns or damage caused by repair or overhaul performed elsewhere than our store.