• Even for new, unused leather or synthetic leather products, indentations or creases may occur during storage, but this is not a product defect.
• Pre-owned items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes that occur over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or size discrepancies resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal use conditions will be repaired and adjusted free of charge.
• The warranty covers the mechanical parts (movement) only.
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique or vintage watches, substitute parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by the customer's incorrect use or dropping.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by the customer's incorrect use or dropping.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.