• Even for new, unused items, leather or synthetic leather products may have impressions or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches or size discrepancies resulting from the adjustment. We also cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (of a previous owner), it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide its product number.

＜Warranty Coverage＞

• We will repair or adjust free of charge any functional defects (natural failures) that occur under normal use conditions.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, substitute parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, which will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.