• Even for new, unused leather or synthetic leather products, indentations or creases may form during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from previous use.
• Regarding band size adjustment, we offer free link removal services only. Please note that we cannot accept claims regarding scratches or size discrepancies resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (of the previous owner), it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal use conditions will be repaired and adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by the customer's incorrect use or dropping.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, and discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be provided.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, or crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

Non-Covered Products

• Malfunctions or damage caused by the customer's incorrect use or dropping.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, and discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.