• Even for new, unused items made of leather or synthetic leather, pressure marks or creases may occur during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If a guarantee contains personal information (of a previous owner), it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair and adjust functional defects (natural malfunctions) that occur under normal usage conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, since repair is not possible, a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products that do not come with any warranty.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.