• Even for new, unused items, leather and synthetic leather products may have pressure marks or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that come with age. They generally have scratches and dirt from use.
• Band size adjustment is offered as a free service only for link removal. We cannot accept claims regarding scratches that occur during adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Details＞

• Functional defects (natural failures) that occur under normal usage conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• Items that are difficult to repair may be subject to a refund.
• When repairing antique and vintage watches, substitute parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is only valid for delivery to and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend replacing exterior parts other than basic maintenance, this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable parts or components that require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere other than our store.

＜Applicable Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Excluded from Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops.
• Damage to consumable parts or components that require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere other than our store.