• Even for new, unused items, leather or synthetic leather products may develop indentations or kinks during storage, but this is not a product defect.
• Pre-owned items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

Warranty Details

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use free of charge.
• The warranty covers only the mechanical part (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, you may be advised to replace exterior parts other than basic maintenance, but this is outside our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts or components that requires replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, or crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts or components that requires replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.