• Even for new, unused items, leather and synthetic leather products may develop indentations or kinks during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description, so customers who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy changes that occur over time. They typically have scratches and dirt from use.
• For band size adjustment, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches that occur during adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend replacing exterior parts other than basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by improper use or dropping by the customer.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, geological changes, etc.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so it will be handled as a return and refund.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by improper use or dropping by the customer.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, geological changes, etc.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.