• Even for new, unused items, leather and synthetic leather products may show indentations orクセ (marks/creases) from storage, but this is not considered a product defect.
• Used items may have damages not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about such details, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If there is personal information (previous owner) on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional malfunctions (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts rather than genuine parts may be used during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damages caused by incorrect use or dropping of the product by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damages caused by natural disasters, fire, or earthquakes.
• Malfunctions or damages caused by repair or overhaul performed by a party other than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damages caused by incorrect use or dropping of the product by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damages caused by natural disasters, fire, or earthquakes.
• Malfunctions or damages caused by repair or overhaul performed by a party other than our store.