• Even for new, unused items, leather or synthetic leather products may develop indentations or kinks during storage, but this is not a product defect.
• Pre-owned items may have damage not fully visible in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Additionally, we cannot add links or punch holes in leather straps.
• If the guarantee includes personal information (previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the movement (mechanical part).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be provided.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Excluded from Warranty

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.