• Even for new, unused items, leather or synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and stains from use.
• Band size adjustments are offered as a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by the adjustment or incorrect sizing. Also, adding links or punching holes in leather straps is not available.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel to contact us. When inquiring about products, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal use conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, substitute parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace external parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, as repair is not possible, a return and refund will be provided.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.