• Even for new, unused items, leather and synthetic leather products may develop pressure marks or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or size discrepancies resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair or adjust free of charge any functional defects (natural malfunctions) that occur under normal usage conditions.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace external parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Non-Eligible Products＞

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.