• Even if products are new and unused, leather and synthetic leather products may develop pressure marks or kinks during storage, but this is not a product defect.
• Used products may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for the changes they undergo over time. They will generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches due to adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• 1-month warranty products are not eligible for repair and will be handled as returns/refunds.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Non-Eligible Products＞

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.