• Even for new and unused leather or synthetic leather products, indentations or creases may occur during storage, but this is not a product defect.
• Used items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• Regarding band size adjustment, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

Warranty Details

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will be outside the scope of our warranty.

• Malfunctions or damage due to improper use by the customer or dropping the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so returns and refunds will be processed.
• Malfunctions or damage to accuracy and exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Excluded from Warranty

• Malfunctions or damage due to improper use by the customer or dropping the item.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.