• Even for new, unused items, leather or synthetic leather products may develop press marks or kinks during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service for link removal only. Please understand that we cannot accept claims regarding scratches caused by adjustments or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Coverage

• We will repair and adjust functional defects (natural malfunctions) that occur under normal usage conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, we may offer a refund.
• For antique and vintage watches, replacement parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be subject to a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, they may recommend replacing exterior parts other than basic maintenance, but this will be outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.