• Even for new, unused items, leather and synthetic leather products may show pressure marks or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches or size discrepancies resulting from the adjustment. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• Functional defects (natural failures) that occur under normal use conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For items that are difficult to repair, a refund may be issued.
• For antique and vintage watches, substitute parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If the manufacturer recommends external parts replacement or other services beyond basic maintenance when you request maintenance after purchase, these services are not covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• When consumables or expendable parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair service is not available, so a return and refund will be issued.
• Accuracy and damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Excluded from Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• When consumables or expendable parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.