• Even with new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description; therefore, customers who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where you can enjoy the changes that occur over time. They generally have scratches and dirt from use.
• Band size adjustment is offered as a free service for link removal only. Please note that we cannot accept claims regarding scratches that occur during adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps, etc.
• If a guarantee contains personal information (of a previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty details＞

• Functional defects (natural failures) that occur under normal usage conditions will be repaired and adjusted free of charge.
• The warranty covers only the mechanical movement.
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery to and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, and they recommend replacing exterior parts other than basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by incorrect customer use or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Eligible warranty products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and damage or malfunction of exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products excluded from warranty＞

• Malfunctions or damage caused by incorrect customer use or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.