• Even for new, unused items, leather or synthetic leather products may develop indentations or creases during storage, but this is not considered a defect in the product.
• Used items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They typically exhibit scratches and dirt from previous use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustments or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If there is personal information (previous owner) on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide its product number.

Warranty Details

• Functional defects (natural failures) that occur under normal usage conditions will be repaired and adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend replacing exterior parts other than basic maintenance, this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping of the product by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so it will be handled as a return or refund.
• Accuracy and damage or malfunction of exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products that do not come with any warranty.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping of the product by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.