• Even for new, unused items, leather and synthetic leather products may develop indentations or kinks during storage, but this is not a product defect.
• Used items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustments or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If the manufacturer recommends external parts replacement or other maintenance beyond basic maintenance when you request maintenance after purchase, it will be outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Warrantied Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.