• Even for new and unused leather or synthetic leather products, storage may result in pressure marks or creases, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned, so if you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If a guarantee contains personal information (of a previous owner), it has been processed to be illegible.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Coverage＞

• We will repair or adjust functional malfunctions (natural defects) that occur under normal use free of charge.
• The warranty covers the mechanical parts (movement) only.
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, the manufacturer recommends external parts replacement or other services beyond basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the product.
• When consumable parts or materials are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repair is not possible, a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the product.
• When consumable parts or materials are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.