• Even if products are new and unused, leather or synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description; if you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches due to adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, we process it to make it unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Coverage＞

• We will repair or adjust functional defects (natural breakdowns) that occur under normal use conditions, free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, and they recommend replacing exterior parts other than basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage due to customer's incorrect usage or dropping of the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on cases, glass, and bracelets, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repair or overhaul (disassembly and cleaning) performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs cannot be performed, it will be handled as a return and refund.
• Accuracy, as well as malfunctions or damage to exterior parts such as the case, band, crystal, or crown, are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage due to customer's incorrect usage or dropping of the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on cases, glass, and bracelets, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repair or overhaul (disassembly and cleaning) performed by parties other than our store.