• Even for new, unused items, leather and synthetic leather products may have pressure marks or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description, so those who are particularly concerned should refrain from ordering.
• Antique and vintage items are products where changes due to aging are part of their charm. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical part (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For items difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, substitute parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is only valid for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer and they recommend replacing exterior parts other than basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by improper use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by improper use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance that occur during use, such as scratches and wear on the case, glass, and bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.