• Even if products are new and unused, leather or synthetic leather products may have impressions or creases from storage, but this is not a defect.
• Used products may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for the changes they undergo over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. Please understand that we cannot accept claims regarding scratches caused by adjustments or incorrect sizing. Furthermore, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be illegible.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, crystal, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If a manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will be outside the scope of our warranty.

• Malfunctions or damage caused by incorrect customer use or dropping.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repairs are not possible, so it will be handled as a return and refund.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer use or dropping.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.