• Even for new and unused leather or synthetic leather products, indentations or creases may occur during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches that occur during adjustment or discrepancies in size. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

Warranty Coverage

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions, free of charge.
• The warranty covers the mechanical movement only.
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, substitute parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be subject to a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace external parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping of the product by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair service is not available, so returns and refunds will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use or dropping of the product by the customer.
• Damage to consumable parts or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.