• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not considered a defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and dirt from previous use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide its product number.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural malfunctions) that occur under normal use conditions, free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts and components requiring replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts and components requiring replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.