• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Used items may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• Band size adjustment is offered as a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural breakdowns) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will not be covered by our warranty.

• Malfunctions or damage due to incorrect use by the customer or dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, as repair is not possible, a return and refund will be provided.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products without any warranty.

＜Products Not Covered by Warranty＞

• Malfunctions or damage due to incorrect use by the customer or dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.