• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or size discrepancies caused by the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed in the guarantee, we have processed it to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty details＞

• We will repair and adjust functional defects (natural breakdowns) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery to Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, and discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, geological changes, etc.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.

＜Eligible products for warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so it will be handled as a return and refund.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty at all.

＜Products not covered by warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, and discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, geological changes, etc.
• Malfunctions or damage caused by repairs or overhauls performed outside of our store.