• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not captured in images or mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service only for removing links. We cannot accept claims regarding scratches caused by adjustment or incorrect sizing, so please understand. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be performed for a fee.
• The warranty is valid only for delivery to and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, geological changes, etc.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Warranty Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so returns and refunds will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Non-Eligible Warranty Products＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fires, geological changes, etc.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.