• Even if products are new and unused, leather and synthetic leather products may have impressions or kinks from storage, but this is not a product defect.
• Used products may have damage not captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Details＞

• Functional defects (natural failures) that occur under normal use conditions will be repaired or adjusted free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If the manufacturer recommends external parts replacement or other services beyond basic maintenance when you request maintenance after purchase, these services are not covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repair or overhaul performed by a party other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• 1-month warranty products are not eligible for repair and will be handled by return and refund.
• Accuracy and damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repair or overhaul performed by a party other than our store.