• Even for new, unused items, leather or synthetic leather products may develop indentations or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• Band size adjustment is offered as a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Additionally, adding links or punching holes in leather straps is not possible.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal usage conditions will be repaired and adjusted free of charge.
• The warranty covers the mechanical movement only.
• Cases, crystals, bracelets, leather straps, etc., are not covered by the warranty.
• For items difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• After purchase, if you request maintenance from the manufacturer, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so a return and refund will be issued.
• Accuracy and damage or malfunction of exterior parts such as the case, strap, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches, wear on the case, crystal, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.