• Even for new, unused items, leather or synthetic leather products may have impressions or creases from storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully visible in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They will generally have scratches and dirt from use.
• Band size adjustment is offered as a free service for link removal only. Please understand that we cannot accept claims regarding scratches or incorrect sizing resulting from adjustments. Also, adding links or punching holes in leather straps cannot be accommodated.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

Warranty Details

• Functional defects (natural failures) that occur under normal use conditions will be repaired and adjusted free of charge.
• The warranty covers the mechanical parts (movement) only.
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be carried out at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by the customer's incorrect use or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repairs are not possible, so returns and refunds will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by the customer's incorrect use or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.