• Even for new, unused items, leather and synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Used items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

Warranty Details

• We will repair or adjust free of charge any functional defects (natural breakdown) that occur under normal use.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If the manufacturer recommends replacing exterior parts other than basic maintenance when you request maintenance after purchase, it will not be covered by our warranty.

• Malfunction or damage due to customer's incorrect use or dropping.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunction and damage caused by natural disasters, fire, or earthquakes.
• Malfunction or damage caused by repair or overhaul performed by a party other than our store.

Covered Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not available, so a return and refund will be issued.
• Accuracy and malfunction or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunction or damage due to customer's incorrect use or dropping.
• Damage to consumable materials or parts requiring replacement.
• Changes in appearance during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunction and damage caused by natural disasters, fire, or earthquakes.
• Malfunction or damage caused by repair or overhaul performed by a party other than our store.