• Even for new, unused items, leather and synthetic leather products may have impressions or kinks from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in the images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and dirt from use.
• Regarding band size adjustment, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches due to adjustment or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If a guarantee contains personal information (of a previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. When inquiring about a product, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather band, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, and they recommend replacing exterior parts other than basic maintenance, this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect customer usage or drops.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repair is not possible, a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products that do not come with any warranty.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer usage or drops.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.