• Even for new and unused leather or synthetic leather products, indentations or creases may occur during storage, but this is not considered a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from placing an order.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches or incorrect sizing resulting from the adjustment. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (former owner) is present on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

Warranty Details

• Functional defects (natural failures) that occur under normal usage conditions will be repaired or adjusted free of charge.
• The warranty covers the mechanical movement only.
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered instead.
• For antique and vintage watches, substitute parts, rather than genuine parts, may be used during repairs.
• After the warranty period, repairs will be offered at a charge.
• The warranty is valid only for delivery within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, and they recommend replacing exterior parts other than basic maintenance, these will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts and components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.

Eligible Products

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, since repairs are not possible, a return and refund will be provided.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable parts and components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed elsewhere.