• Even if products are new and unused, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Used items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for the changes they undergo over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, we process it to make it unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about products, please provide the product number.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, you may be recommended to replace exterior parts other than basic maintenance, but this will be outside our warranty.

• Failures or damage due to incorrect use by the customer or dropping, etc.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Failures and damage caused by natural disasters, fires, or geological changes.
• Failures or damage caused by repairs or overhauls performed outside our store.

＜Products covered by warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repair is not possible, a return and refund will be issued.
• Accuracy and failures or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products not covered by warranty＞

• Failures or damage due to incorrect use by the customer or dropping, etc.
• When consumable parts or components are damaged and require replacement.
• Changes in appearance during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Failures and damage caused by natural disasters, fires, or geological changes.
• Failures or damage caused by repairs or overhauls performed outside our store.