• Even for new, unused items, leather or synthetic leather products may develop indentations or creases during storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and dirt from use.
• For band size adjustment, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜Warranty Details＞

• Functional defects (natural failures) that occur under normal usage conditions will be repaired or adjusted free of charge.
• The warranty covers the mechanical parts (movement) only.
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts, rather than genuine parts, may be used during repair.
• After the warranty period, repairs will be provided for a fee.
• The warranty is valid only for delivery within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace external parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable materials or parts that requires replacement.
• Changes in appearance during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, or crown are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Excluded from Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• Damage to consumable materials or parts that requires replacement.
• Changes in appearance during use, such as scratches or wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or geological changes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.