• Even for new, unused items, leather or synthetic leather products may develop indentations or creases during storage, but this is not considered a product defect.
• Pre-owned items may have damage not captured in images or mentioned in the description; we advise those who are particularly concerned to refrain from ordering.
• Antique and vintage items are products to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service for link removal only. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. Also, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it will be processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

＜About Warranty Coverage＞

• We will repair or adjust free of charge any functional defects (natural malfunctions) that occur under normal usage conditions.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather straps, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be issued.
• For antique and vintage watches, substitute parts may be used instead of genuine parts during repair.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumables or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.

＜Products Covered by Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For products with a 1-month warranty, repair is not possible, so returns and refunds will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, strap, crystal, or crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use or dropping by the customer.
• Damage to consumables or components requiring replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed outside our store.