Right of Withdrawal (EU Customers)

⚠️ IMPORTANT NOTICE

This page and the application form below are strictly for individual consumers residing within the European Union (EU) / European Economic Area (EEA), in accordance with EU Directive 2023/2673.

Please note that orders shipped outside the EU/EEA, as well as all B2B (wholesale/dealer) transactions, are completely exempt and NOT eligible for this policy.

Instruction on the Right of Withdrawal

If you are an individual consumer residing in the EU/EEA, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party indicated by you (other than the carrier) acquires, physical possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to cancel this contract by completing and submitting the electronic form below. Once submitted, an automatic confirmation of your request will be sent to your email address immediately.

💡 Withdrawal Request Form