For new and unused items, the condition refers to the main product body, and accessories may have scratches or dirt.
Even for new and unused items, indentations or creases may occur during storage, but this is not a product defect.
Our product ranks are set based on our experience and track record.
Used items may have damage not shown in images or not explicitly mentioned; those particularly concerned should refrain from ordering.
Tags, regardless of rank, may have discoloration, dirt, or damage.
If you have any questions, please feel free to contact us.
When inquiring about a product, please provide the product number.
【Chrome Hearts Product Return and Purchase Policy】
Official Specifications: Official stores do not authenticate products and will not repair used items (without invoice) or items owned by anyone other than the original purchaser.
Individual Differences / No Returns: Due to the nature of the product, there are individual differences in engravings and weight depending on the manufacturing year. The standards of private buyers are unique and do not constitute proof of authenticity; therefore, we do not accept returns or refunds for reasons such as "out of standard" or "unpurchasable" from other stores. Please purchase with understanding and agreement.
Repurchase: When you wish to sell the item, we can repurchase it at "the market price at that time." This repurchase is not a return process that acknowledges product defects (such as suspicion of fakes).
