• Even for new, unused items, leather and synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully visible in images or not mentioned in the description; customers who are particularly concerned should refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They generally have scratches and dirt from use.
• For band size adjustments, we offer a free service only for link removal. We cannot accept claims regarding scratches caused by adjustments or size discrepancies, so please be aware. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Coverage＞

• We will repair and adjust functional defects (natural failures) that occur under normal usage conditions free of charge.
• The warranty covers only the mechanical part (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products difficult to repair, a refund may be issued.
• When repairing antique/vintage watches, replacement parts, not genuine parts, may be used.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, they may recommend replacing exterior parts other than basic maintenance, but this is outside our warranty coverage.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repair or overhaul performed outside of our store.

＜Warrantied Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so returns/refunds will be issued.
• Accuracy and malfunctions or damage to exterior parts such as the case, band, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fires, or seismic events.
• Malfunctions or damage caused by repair or overhaul performed outside of our store.