• Even for new, unused items, leather or synthetic leather products may have impressions or kinks from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not mentioned in the description. If you are particularly concerned, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They generally have scratches and dirt from use.
• For band size adjustments, we only offer free link removal services. Please note that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. We also cannot add links or punch holes in leather straps.
• If personal information (previous owner) is written on the guarantee, it has been processed to be illegible.
• If you have any questions, please feel free to contact us. Please provide the product number when inquiring about a product.

＜Warranty Details＞

• We will repair and adjust functional defects (natural failures) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• The case, glass, bracelet, leather strap, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If, after purchase, you request maintenance from the manufacturer, you may be recommended to replace exterior parts other than basic maintenance, but this is not covered by our warranty.

• Malfunctions or damage caused by incorrect customer use or dropping, etc.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear, or discoloration of the case, glass, bracelet, or dial.
• Malfunctions and damage caused by natural disasters, fires, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Eligible Products for Warranty＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For 1-month warranties, repair is not possible, so a return and refund will be processed.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No Warranty: Products with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect customer use or dropping, etc.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches, wear, or discoloration of the case, glass, or bracelet.
• Malfunctions and damage caused by natural disasters, fires, or seismic activity.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.