• Even for new, unused items, leather or synthetic leather products may develop indentations orクセ (marks from storage) during storage, but this is not considered a product defect.
• Used items may have damage not captured in images or not mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their changes over time. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service only for link removal. Please note that we cannot accept claims regarding scratches caused by adjustment or incorrect sizing. We also cannot add links or punch holes in leather straps.
• If the guarantee contains personal information (of the previous owner), it has been processed to be unreadable.
• If you have any questions, please feel free to contact us. *When inquiring about a product, please provide the product number.

Warranty Details

• We will repair and adjust functional defects (natural breakdowns) that occur under normal use conditions free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• When repairing antique and vintage watches, alternative parts may be used instead of genuine parts.
• After the warranty period, repairs will be accepted for a fee.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be advised to replace exterior parts other than basic maintenance, but this will not be covered by our warranty.

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

Eligible Products for Warranty

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, repair is not possible, so a return and refund will be offered.
• Accuracy and malfunctions or damage to exterior parts such as the case, belt, crystal, crown, etc., are not covered by the warranty.
• No warranty: Products with no warranty whatsoever.

Products Not Covered by Warranty

• Malfunctions or damage caused by incorrect use by the customer or by dropping the item.
• Damage to consumable materials or parts that require replacement.
• Changes in appearance that occur during use, such as scratches, wear on the case, glass, or bracelet, or discoloration of the dial.
• Malfunctions and damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.