• Even for new, unused items, leather or synthetic leather products may have impressions or creases from storage, but this is not a product defect.
• Pre-owned items may have damage not fully captured in images or not explicitly mentioned in the description. If you are particularly concerned about this, please refrain from ordering.
• Antique and vintage items are products meant to be enjoyed for their age-related changes. They typically have scratches and stains from use.
• For band size adjustments, we offer a free service only for link removal. Please understand that we cannot accept claims regarding scratches caused by adjustment or size discrepancies. Additionally, we cannot add links or punch holes in leather straps.
• If personal information (previous owner) is listed on the guarantee, it has been processed to be unreadable.
• If you have any questions, please feel to contact us. *Please provide the product number when inquiring about a product.

＜Warranty Details＞

• We will repair and adjust any functional defects (natural malfunctions) that occur under normal use conditions, free of charge.
• The warranty covers only the mechanical parts (movement).
• Cases, glass, bracelets, leather bands, etc., are not covered by the warranty.
• For products that are difficult to repair, a refund may be offered.
• For antique and vintage watches, alternative parts may be used instead of genuine parts during repairs.
• After the warranty period, repairs will be provided at a charge.
• The warranty is valid only for deliveries within Japan and use within Japan.
• If you request maintenance from the manufacturer after purchase, you may be recommended to replace external parts other than basic maintenance, but this is outside the scope of our warranty.

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.

＜Warranty Eligible Products＞

• 1-month warranty / 3-month warranty / 6-month warranty / 12-month warranty
• For the 1-month warranty, as repairs are not possible, a return and refund will be issued.
• Malfunctions or damage to accuracy and exterior parts such as the case, belt, crystal, and crown are not covered by the warranty.
• No warranty: Products that come with no warranty whatsoever.

＜Products Not Covered by Warranty＞

• Malfunctions or damage caused by incorrect use by the customer or dropping the item.
• When consumable materials or parts are damaged and require replacement.
• Changes in appearance that occur during use, such as scratches on the case, glass, or bracelet, wear and tear, or discoloration of the dial.
• Malfunctions or damage caused by natural disasters, fire, or earthquakes.
• Malfunctions or damage caused by repairs or overhauls performed by parties other than our store.